🚚
Shipping and Delivery
-
How can I track my Gesture (gift)?
Once you have placed your order, we will send you a confirmation email to track the status of your order.Once your order is shipped we will ...
-
How long does it take to ship my order?
Once you've placed your order, it usually takes 24 to 48 hours to process it for delivery.Standard shipping time for the countries...
-
How do I contact a G-runner (aka courier)?
Currently, there is no way to contact a courier through our app. However, if you have an issue or problem, please do not hesitate to contact...
-
My order was not delivered?/ I have an issue with my order.
If your order has not been delivered or if any other issues arise, please contact us at support@gesture.vip Or please feel free to reach out...
-
How do I change a recipient’s location?
Currently, there is no way to contact a courier through our app. However, if you have an issue or problem, please do not hesitate to contact...
-
What happens if the recipient isn’t home for the delivery?
If your Gesture is non-alcoholic, our G-Runners will leave it outside of the door, unless instructed otherwise in the delivery notes. Please...
-
Can I tip my G-runner on the App?
You may tip your courier after the order is completed. The courier keeps 100% of the gratuity. If you are satisfied with your experience, pl...