What happens after I place my order?

For on-demand deliveries, once you place your order, the nearest courier to your recipient’s address will be notified and immediately be sen...

What happens after I place my order?

For on-demand deliveries, once you place your order, the nearest courier to your recipient’s address will be notified and immediately be sen...

How can I cancel my order?

Your order can only be canceled if the courier has not picked up the gift and if the order is not yet out for delivery. If you still want to...

My recipient got the wrong order. What do I do?

If you feel that the recipient received the incorrect product selected for that category, please contact support@gesture.vip or please feel ...

Why was my order cancelled?

Gesture will make every attempt to connect your order to one of our G-Runners. However, if we are unable to find a courier to deliver your o...

Where is my order history?

You can see all of your previous Gesture orders by clicking “orders” at the bottom of the app.

I’m not receiving receipts or emails.

Please double-check that your email is correct. If you have verified your email, please ensure that you did not unsubscribe from our emails....

Can I change my product after the order is placed?

You are welcome to email us at support@gesture.vip, and we will do our best to reach out to the G-Runner assigned to your order. However, th...

Forgot to Apply Promo Code

Bummer, unfortunately once your order has been placed, the promo code can no longer be applied. The good news is, you can always use it towa...