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Shipping and Delivery
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How can I track my Gesture (gift)?
Once an order is placed, a confirmation email will be sent to track the order status. Following shipment, another email will be sent to conf...
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How long does it take to ship my order?
Once an order is placed, it typically takes 24 to 48 hours to process for delivery.
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How do I contact a G-runner (aka courier)?
Currently, our app does not provide a direct method to contact a G-Runner (courier). However, if you encounter any issues or concerns, pleas...
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My order was not delivered?/ I have an issue with my order.
If your order has not been delivered or if you encounter any other issues, please contact us at support@gesture.vip. Be sure to include the ...
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How do I change a recipient’s location?
Currently, there is no option available to change the recipient's location once an order has been placed.
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What happens if the recipient isn’t home for the delivery?
If your Gesture order is non-alcoholic, the G-Runner (courier) will leave it outside the door unless the delivery notes specify otherwise. H...
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Can I tip my G-runner on the App?
You may add a tip for your G-Runner (courier) at the time of placing your order. The G-Runner receives 100% of the gratuity.
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Which states do we not ship alcohol to in the United States?
Currently, we cannot ship alcohol to residents in the states listed below:MassachusettsPennsylvaniaTexasUtahMarylandDelawareArkansasOklahoma...