Your order can only be canceled if the courier has not picked up the gift and if the order is not yet out for delivery. If you still want to cancel after the order is sent out for delivery, please reach out to support@gesture.vip, and we will do our best to service your request as soon as possible. Please understand you will be charged the full price of the order if canceling after the order is already out for delivery. Please see our terms of service for additional information.